Roles & Responsibilities
Roles and responsibilities define how individuals and teams participate in the execution and governance of enterprise processes. Roles describe accountability and expected contributions independent of job titles or organizational structure.
This page explains how roles are defined and used within the Enterprise Business Process Architecture to support clarity, consistency, and compliance.
Purpose
Defining roles and responsibilities ensures that process activities, decisions, and controls are performed by appropriately qualified individuals. Clear role definition reduces ambiguity and supports effective execution.
Defining Roles
Roles are defined based on process needs and responsibilities rather than individual job titles. A single role may be performed by multiple individuals, and an individual may perform multiple roles.
Responsibilities and Expectations
Responsibilities describe the expected actions, decisions, or oversight associated with a role. Responsibilities may include execution activities, approvals, reviews, or monitoring, depending on process requirements.
Governance and Qualification
Roles associated with quality-critical processes are subject to defined qualification, training, and oversight requirements under the Quality Management System.