Process Ownership
Process ownership establishes accountability for the design, performance, and governance of enterprise processes. A defined process owner is responsible for ensuring that a process operates effectively and in alignment with enterprise objectives.
This page describes the role of process ownership within the Enterprise Business Process Architecture and clarifies how ownership differs from operational execution.
Purpose
Process ownership ensures that every process has a clearly identified authority responsible for its definition, performance, and control. This accountability supports consistency, continuous improvement, and effective governance.
Role of the Process Owner
The process owner is accountable for defining process scope, ensuring appropriate controls are in place, monitoring performance, and approving changes to the process. Ownership is independent of day-to-day task execution.
Ownership vs Execution
Process ownership does not imply direct execution of process activities. Execution may be performed by multiple roles or teams, while ownership remains singular and clearly defined.
Governance and Authority
Process owners operate within established governance frameworks. For quality-critical processes, ownership is subject to Quality Unit oversight and applicable regulatory requirements.