Customer Communication QA Checklist

AA Doc ID: AA-CHK-SALES-CUSTCOMM-REL
SOP: SOP-SALES-COMM | WIN: WIN-SALES-CUSTCOMM
Purpose: Verification of QA-reviewed customer communications prior to release

Document Information

Customer Name Communication Type
Document / Reference ID Date Reviewed

QA Review Checklist

Verification Item Status Comments
Communication content is accurate, complete, and not misleading
No commitments are made beyond approved capabilities, specifications, or regulatory scope
GMP, quality, and regulatory statements are consistent with approved SOPs and agreements
Claims related to manufacturing, testing, timelines, or quality are supportable
Any references to specifications, agreements, or pricing are consistent with approved documents

QA Disposition

Disposition
Revision / Corrective Actions Required

Approval

QA Reviewer Name Signature
Date